Subscription forms

Getting started with your forms

6 articles

  • Create a subscription form

    You can access subscription forms through the form icon in the left sidebar or in the menu at the top of the screen.   Like our predrawn email templates, our subscription forms templates are professionally…

  • Step-by-step tutorial

    Follow these simple step-by-step instructions to learn how easy it is to create and customize your own subscription form with our subscription form builder.

  • Edit, duplicate or delete a form

    The forms you create can be modified at any time. From the forms list, click the 3 dots on the right of your form name to open the action menu of a form. Edit form: Choose the Edit option. You can also…

  • Preview form

    The left area of the form builder gives you an overview of the form. Any changes you make to it will show up in real time. Desktop and mobile preview When you create a hosted form, you can switch between…

  • Protection of forms (CAPTCHA)

    All our forms (hosted, iframe and HTML) are automatically protected by reCAPTCHA. Nothing is required from you to activate this protection. This is an invisible reCAPTCHA and it will only appear if your…

  • Frequently Asked Questions

    Can I preview my changes before posting them? No. You can only see the changes made in the preview section of the editor, but the changes will appear as soon as they are saved. I created an iFrame form,…

Form types

4 articles

  • How to choose the right subscription form?

    Learn how to choose between hosted, iframe or html mode for your subscribe form.

  • Hosted forms

    These forms are accessible through a web link (url) and hosted on our servers. You can insert them on your website with the help of a button, a text link or a menu item, or share them on social networks.…

  • Iframe forms

    In this article : How to integrate the code of an iframe form Adjust iframe size Use custom confirmation pages These forms can be integrated on an existing page of your website, with a few lines of html…

  • HTML forms

    If you are comfortable with HTML and CSS and prefer to customize the form yourself, the HTML form may be suitable for you. These forms are generated differently than hosted or iframe forms. The main difference…

Configure subscriptions

3 articles

  • The opt-in

    In this article : What is an opt-in? How can I change my form’s opt-in type? Single opt-in vs. double opt-in The opt-in and the Canadian Anti-Spam Law (CASL) Frequently asked questions What is an opt-in?…

  • Types of subscriptions and target groups

    In this article: Link groups to your form Display the group choice(s) in the form Modify the order the groups appear on the form Change a group label The type of subscription form you choose determines…

  • Receive an email notification when a contact subscribes to your form

    Dans cet article : Setup email notifications Available information You can choose to receive an email every time a contact subscribes and confirms their subscription (opt-in confirmation). These emails…

Add and edit a form's content

4 articles

  • Add a custom title or text

    From the Content tab in the right sidebar, select the Others menu to access additional options. To add an element to your form, simply drag and drop it by keeping your finger pressed down on the mouse.…

  • Add an image

    In this article : Edit an image Adjust image size Add a link to an image From the Content tab in the right sidebar, select the More menu to access additional options. To add an element to your form, simply…

  • Add and edit fields

    In this article : Add and reorder fields Edit fields All forms contain the Email field as soon as they are created, which is necessary for subscription and mandatory to complete and submit the form. Other…

  • Add custom fields in your subscription forms

    In this article: How to name custom fields Add a custom field Choice of response Custom fields are fields that you can use to collect additional information from your contacts. You'll find them in the…

Customize a form's design

5 articles

  • Customize the appearance of a form and its page

    In this article: Change the appearance of the page (background) Change the appearance of the form box Change the appearance of the page (background) The visual options of the page and the form are found…

  • Customize fields

    What are my options? You can change the visual appearance of a field. Click on the field you’d like to modify, then click the Customize field's style button located in the right sidebar. You can also…

  • Customize the button style

    In this article: Customize colors and hover appearance Button size In the Form preview, click the Button row to display the options in the right sidebar. Customize colors and hover appearance In the Button…

  • Choose a color

    You can access the color options in different places in the form editor. Click on the color swatch to open the pop-up window. You can choose a color from the selection box or enter a color code for more…

  • Choose a font for your form

    You can access the font menu in different places in the form editor. You can choose from a dozen standard fonts and a hundred Google fonts. When you select a font, it's added to My Fonts for quicker access.…

About Pop-up forms

7 articles

  • Create a pop-up form

    Create a popup form to collect the email addresses of people who visit your website.

  • Customize the design and content of your pop-up form

    Learn how to adapt your form to your needs and your brand.

  • Customize your pop-up display options

    You have several options for customizing the display of your form: its position on the page, its animation when opened, its frequency and its display time. Position in the page You have three possible…

  • Customize your form's success message

    Once your future subscriber has completed and submitted your form, a success message will appear in the pop-up window. You can customize the text and appearance of this message. To do this: Go to the…

  • Publish / unpublish a pop-up form on your site

    In this article: Before you start Get your form code Integrate your form code into your website Display the pop-up form from a clickable element Publish your form Unpublish your form To display your form…

  • Customize subscription confirmation emails

    To find out how to customize subscription confirmation emails, click here. If a contact replies to a subscription confirmation email, you will receive this message to the email address you configured…

  • Welcome emails

    In this article: What is a welcome email? Why sending a welcome email is important? Welcome email examples How to send welcome emails automatically What is a welcome email? A welcome email is a message…

About HTML Forms

7 articles

  • Generate an HTML form

    In this article : Where to find the HTML forms Add fields Choose the target groups Personalize the confirmation pages How to generate code and use it Where to find the HTML forms To create an HTML form,…

  • Modify the code of an HTML form

    In this article Before you start Customize CSS Add Javascript Before you start When you generate an HTML form with our tool, you get a complete HTML code to insert on your site that can be edited or used…

  • Code example: create a drop-down list

    Some fields can be displayed in different ways. For example, you could use a custom field to record how often your subscribers wish to receive communications. By presenting this question as a drop-down…

  • Code example: how to submit a form in a new window

    When you embed an HTML form into a page, you may want it to submit in a new window. This way, when someone subscribes, the confirmation message opens in a new page rather than replacing the current one…

  • Code example: add a simple validation on the fields

    It is possible to add validation on the HTML code to help the user to complete the form. For example, adding the required attribute to a field will return a message when submitting the form if that field…

  • Code example: showing groups as checkboxes

    In this article: Important notes Finding the ID of your groups Sample code Here is an example of an HTML form modified so that the visitor can select their own group(s) from a list of checkboxes. The…

  • Common problem with HTML forms on the Facebook mobile application

    When a target attribute "_blank" is added in the code of an HTML form, it can cause a problem when submitting the form in the Facebook mobile app on iOS.

Before finishing

8 articles

  • Welcome emails

    In this article: What is a welcome email? Why sending a welcome email is important? Welcome email examples How to send welcome emails automatically What is a welcome email? A welcome email is a message…

  • Share a hosted subscription form

    Our hosted subscription forms can be shared anywhere. Grow your mailing list quickly by adding them to as many places as possible.

  • Publish your subscription form on Facebook

    Add a Call to Action button on our Facebook page to let your Facebook subscribers sign up to your mailing list.   To do so:  You must already have created your subscription form. To know how to create…

  • Translate a form

    To translate a form, the easiest way is to duplicate the existing version, then edit it. This way, you will only have to modify the text and labels, but will be able to keep the settings and the design…

  • Test a form

    In this article : How to access your form to test it What to test and how When you’ve completed your form, we strongly recommend that you test it. It's never too late to make corrections, even once published,…

  • Customize subscription confirmation emails

    To find out how to customize subscription confirmation emails, click here. If a contact replies to a subscription confirmation email, you will receive this message to the email address you configured…

  • Confirmation pages

    To get there: Settings tab > Confirmation pages section When someone submits a form, they are redirected to a confirmation page. For an iframe form, this page is displayed in the same box, replacing the…

  • Organize a contest from a subscription form

    Use our signup forms to create a contest to encourage people to subscribe to your newsletter.