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Put an active scenario on hold, and reactivate a scenario that’s on hold

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Put an active scenario on hold

 (on hold)

Go to Marketing automation and click the switch at the right-hand side of the scenario to put it on hold. Click "Yes" to confirm. 
 
By putting a scenario on hold, the trigger will no longer be active, and no new contacts will be able to enter into the scenario. The contacts who are already going through the scenario will continue until the end. 
 

Reactivate a scenario that’s on hold

 (active)

Go to Marketing automation and click the switch at the right-hand side of the scenario in question. Click "Yes" to confirm.

The scenario will resume and the next contacts that will meet the scenario trigger criteria will begin their journey in the scenario.

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